Why can't I access certain apps and websites

Modified on Mon, 20 Apr at 8:45 AM

Some apps and websites restrict VPN connections. This can include banking apps, corporate services, and some streaming platforms. If this happens:

  • temporarily pause the VPN, use the service, then reconnect. There is a pause button in the app connections page.
  • try accessing the service via a browser instead of an in-app view
  • make sure no other VPNs or network-altering apps are active

These restrictions are set by the service provider, not TRP.


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